In the event of rain, we will call on the morning of your event, a customer can cancel the delivery without any charge. We do reserve the right to cancel reservations due to high winds, excessive rain, or unsafe conditions.
However, feel free to cancel at no charge before your event. We understand Nevada whether changes so quickly!
However, if the customer chooses to accept the unit(s), they understand that there is no refund. If it rains, the units are still usable. During light rain or showers most of our units are covered and it is safe for kids to use our products.
If lightening or thunder is present, you MUST SHUT DOWN the unit. Have all children go indoors.
If heavy rain occurs, have the kids exit the unit and go inside and wait for the rain to quit. The units will accumulate water, so have an adult go inside the unit with a towel and dry out the unit before it is ready for use again. The surfaces will bubble at the seams, which is normal because of the air that is coming out. *Please leave units inflated until the driver arrives to pick up.
Units MUST be shut down if wind or wind gusts approach 12 mph.
Driver will go over how to shut down unit.
DO NOT OPERATE in high winds. We reserve the right to cancel if winds are 12 mph or above.